Warranty & Parts

 

Does my product come with a warranty?

All our products come with a standard 12-month warranty, along with free support afterwards.

 

My product has broken down beyond the warranty period. What can I do?

Rest assured, we will do our best to promptly resolve your issue. Before we proceed, we kindly request that you follow the steps outlined below. These steps will assist us in better understanding the nature of the problem:

1. Visit loveforsleep.com/pages/contact-us
2. Provide us with the fault reason and your order number.
3. Provide us with your full name, delivery address and mobile number.
4. Please provide confirmation regarding the part/s that are missing or faulty and require replacement.

Once we receive your request, our team will promptly reach out to you to discuss the issue and determine the most appropriate solution. We are committed to assisting our valued customers, and in the majority of cases, we provide missing or replacement parts free of charge. You can relax knowing that we will handle the entire process and efficiently coordinate all necessary actions to resolve the matter as quickly as possible. Consider it solved!